Guest Feedback

July 2017

Excellent place, and an amazing value for a large family. The house was professionally cleaned before we arrived. I mean “equivalent to, or better than a decent hotel” clean. The house is in a very nice gated community. Pool was great. There are 5 similar-sized rooms, each with nice bed(s), dressers, and separate bathrooms. There’s a table with 6 seats, and another with 4 seats. There are two clean roll away beds in zippered cases, two bicycles, strollers and pack ‘n plays. Disney parks are within a 15 minute drive. Others are not that far away. You can reach Cape Canaveral in about an hour; and clear water beach in about 1 hour 45 minutes. There’s a huge outlet shopping center within 15 minutes as well. We had a wonderful experience. I highly recommend Natalie’s villa.

March 2017

The house is very conveniently located less than 15 minutes from the Disney kids. Very clean and spacious. Highly recommend. Great stay.

September 2016

My stay in the Natalie’s villa was perfect. The villa has all the amenities as the description. Natalie may be have not a lot of review yet because she is new in AirBnB. But don’t be afraid she is a wonderful person and its villa is amazing !! you will love it !! thank you so much Natalie!!

August 2016

Villa was lovely and clean, it as been refurbished recently which is not shown on the website. With new Mickey Mouse themed twin bedroom, new leather settee and large flat screen TV in the living area. The other twin bedroom was newly decorated with bright colours. Excellent location for Disney and theme parks straight off the 192 highway. Would highly recommend and definitely book again for our next trip to Florida.

June 2016

Nice house & awesome vacation! The house was roomy, clean and meet our expectation. The location is very convenient to all Disney parks and shopping. Everyone in my family has a great time. Highly recommend to friends and also to everyone who want a great vacation.

April 2016

The house was perfect for our group. 5 bathrooms was a plus, each family/ group had their own space. The house was well equipped and clean. Reservations were easy, Natalie was very accommodating.  I would stay here again and would recommend it to others.

April 2016

We very much enjoyed our stay at Natalie’s home. It’s very spacious and worked very well for our needs. She was wonderful to deal with as was the management company. I would encourage anyone to rent this home that needs a larger home for family. This will definitely not be our last stay at the Windsor Hills Villa!

March 2016

We had a fantastic holiday staying in this property. It has everything you need and more! The booking process was easy & a slight problem with the swimming pool screen was sorted out quickly & efficiently. We were a party if 10 & had plenty of space, the fact each room had it’s own bathroom was a huge bonus! We highly recommend this property & would definitely go back!

March 2016

This Is a great Villa with a perfect layout for a large family or two families. This is our second time staying at The villa and there. Have been some nice upgrades- our son loved the Mickey room and we all appreciated the new sofas. A few minor issues with broken equipment dealt with swiftly by excellent management company. Pool and deck area excellent and we enjoyed many hours there! Windsor hills is a great resort with perfect location for Disney and Kissimmee attractions. Natalie is great to work with. We will be back!

February 2016

First impressions were jaw dropping as you walk through the front door. It only gets better as you walk around exploring the villa – all rooms are very spacious and ensuite (a little dated, but in good condition), the open plan kitchen, breakfast area, lounge and dining area which is great for the busy mornings getting ready for the day ahead or relaxing in the evening if you decide to eat in (which we preferred to do after a tiring day at the parks). The kids loved the Mickey Mouse themed room, heated pool and games room (could always find my 6 year old son in one of them!). The complex was very well kept (perfect for a morning run) and check in / out was very simple. It’s in a great location for Access to Disney – 8 to10 mins to Hollywood studios and magic kingdom is only 5 more mins down the road. Universal is further away, however passes the premium outlets on the way home so great for keeping the women happy…! Overall amazing holiday – would love to go back to this villa in the future so highly recommend – the owners removed all the stress on the booking, payment and welcome instructions.

November 2015

My husband and I rented this house for 10 days in early Dec. We took our 6 children and my parents. The house is a wonderful size with each of the 5 bedrooms having it’s own bathroom. I would highly recommend this property. The owner was wonderful to work with, always answering my emails very quickly. When we checked in we had a few minor issues that the property managers dealt with right away. We only went to the community pool once. My boys enjoyed it but it was a cooler day so the water was quite chilly. We did visit the nearby playground. That was a big plus having it right down our street. It wasn’t quite as nice as the photos I have seen, looks like it has aged a bit but my little boys had a great time anyway. The gated community was very nice. The drive to Disney was perfect. We could come back during the day and take a break then head back to the parks. If we need a house this large again in the future I would definitely book this property again.

November 2015

We enjoyed our stay at your home. Might want to consider putting ceiling fans in the bedrooms – this was our main complaint (from my guests). Overall we were very happy with our stay and would definitely consider staying at your home again in the future.

September 2015

Lovely home that is about a painless 10 minute drive from Walt Disney World. Property was clean and is located on a lovely complex with communal facilities. Our little boy loved the playground, which is a 2 minute walk at the end of the street. It’s also very close to US192 for resturants, shops, etc.

July 2015

Had a great holiday. 🙂 Loved Windsor Hills and this house. Hope to come back soon 🙂 Thank you!!

May 2015

Family with five children…one five months. Home is beautiful and infant friendly! Natalie answered all of our questions. Excellent resort and home close to all attractions and restaurantants. We will be back!

February 2015

We had the best time at our home in Windsor hills! The house was in a great location – walking distance to the clubhouse and just three houses away from the playground. It had everything we needed except for a highchair. We called about it and within an hour they arrived with a brand new high chair and looked after assembly for us. The pool and hot tub were amazing and the safety gates were very reassuring. Our kids felt right at home and so did we. We can’t wait to go back next year!!!

October 2014

This house was perfect for our needs. We were 3 adults and 3 kids and had loads of room for everyone. We enjoyed the pool and hot tub (would recommend having the heat on). The location close to Disney and other attractions was ideal. We felt very safe in Windsor Hills and the kids really enjoyed the amazing park at the end of the street. A very enjoyable stay.

July 2014

Great house – very spacious with a nice pool which gets sun all afternoon. The Windsor Hills resort is located perfectly for Disney Land and it is only 30 mins or so to the other parks (Universal etc). The communication with the owner was excellent and everything went very smoothly from the initial enquiry and the checking in process is very simple. We had a minor issue with Air Conditioning whilst there but the management company got someone out on the same day and fixed it – so we were really impressed with this service.

July 2014

Property was beautiful and very inviting!! We enjoyed every minute of our stay. The bedrooms gave each guest their own private space and the common areas were so spacious that all 11 of us could enjoy each others company. With multiple hot water tanks, we didn’t even run out of hot water for our showers in each of the 5 bathrooms! The kids enjoyed the games room, and the onsite pool every day. After long days at Disney and Universal Parks, it was nice to relax in the pool and have a bbq!! The house itself was close to the resort clubhouse and all the amenities there (which pleased the ones staying behind for the day as they did not have to walk far to enjoy the hot tub and water park). We took advantage of the late discharge on the final day, and enjoyed our morning before heading off on our journeys home. Windsor Hills Resort was close to the #192 hwy and thus easy access to Disney and all other amenities, we would book this place again!!!

May 2014

Had a great holiday in this villa, just as good as it looks in the pictures. The location is amazing and the best villa community I’ve stayed in, very close to Disney. Natalie made the rental process very easy and I would definitely rent this villa again.

March 2014

This villa is a truly wonderful property – 5 bedrooms each with a bathroom affords great privacy for multiple families staying together. It was well equipped and the décor pleasant. A wonderful pool that was in the sun all day. Nice location in the resort, with the main complex easily walkable. The resort itself is quite honestly a perfect location. Natalie was wonderful from start to finish and accommodated all of our needs. We had a few minor issues, net missing in pool to clean leaves after storm, phone not working, and all dealt with very efficiently by the property management .. Things happen, it is really how they are dealt with that is important, and they were dealt with efficiently and with a smile!!! We had a wonderful trip – two families but plenty of space with 5 bedrooms each with a bathroom ..we will be back for sure. Thanks Natalie.

February 2014

The description of the house and the pictures are accurate. Just for one great thing, the small TV at the living room was replaced by a big and new one. The booking process was easy and Natalie was very helpful through out the process and provided assistance before , during and after our stay.  The house was clean, beds are comfortable and the pool/hot tub are really very hot. Even during cold days we could enjoy the swimming pool. The games room, the bikes, baby strollers,everything is set to relax and enjoy your stay. I would recommend the house to my family and friends.

February 2014

We arrived in the middle of the night and there is no need to meet up with someone for a key. There is a keypad on the door with a code exclusive for you. The secured community is extremely secure. Big iron gates and good security guards. The pool was clean and inviting. The kitchen was stocked well. The cleaning company does a good job in this property. Things you may want to bring; extra wash clothes, dishwashing detergent, soap for the kitchen dishwasher, extra toilet paper, paper towels, your bath soap. We shopped at Publix, which I have always loved. Before you go, and see what items are on sale. You do not need a sale card to get the sale items. We did deal with the on-sight manager for a couple of items, and he was very good. I do suggest that everyone in your party write down the house code. We forgot it, so I drove to the guard house – they do not know the code; this is exclusive between you and the owner. I found it in my email while outside the house – whew! The Wi-Fi worked well; the games room was fun even though we were on the road most of the time. The financial transaction was easy and went well.

February 2014

This was my second time staying at this villa and will not be my last! The grounds and house are so well taken care of. There is always maintenance personnel working throughout the day keeping the grass cut/watered and cleaning up the resort. The house is clean, beds are comfortable and the pool/hot tub are amazing. I would recommend pool heat that way then despite the cool weather the kids can swim! For all of our future trips to Florida we will be staying at this villa and plan our trip around the availability of the house.

October 2013

The description in the listing is accurate. The booking process was easy and Natalie was very helpful through out the process and provided a first class service before , during and after our stay. This was our seventh visit to the Orlando area but only our first at Windsor Hills , without a doubt this was the best villa/location we have stayed at. One plus was how close it is to all the main attractions and all the restaurants along the 192. I would happily recommend this property to friends and family.

October 2013

Nice house. Property was clean and had a nice location with a south facing pool. No problems with securing the rental, owner was very responsive. Having a keypad on the door eliminated the need to visit the property management company to get a key….YES!

September 2013

We were a party of two families, 4 adults and 3 adult children, one of which is a full time wheelchair user. The house is spacious and well laid out and allows a freedom of movement that staying in a Disney Hotel does not (something we’ve done on two previous occasions). The pool and surrounding area is a perfect place to spend some time regardless of time of day, you will find its hard to tear yourself away to go anywhere else. The neighbours were also friendly and helpful. Dan and his father, the management company, are on hand for any needs or problems with the property or advice about the local attractions. We had three takeaways delivered to the house from local restaurants which saved us cooking. I can’t comment on the shuttle to the parks as we used ‘MEARS’ taxi’s throughout our stay, our regular drivers were ‘Carlos & Mike’ who were excellent and accommodated us wherever we were going, I would recommend them to anyone as an alternative means of transport and both have a thorough local knowledge.

June 2013

Our party of eleven (nine adults and two children) arrived on different days, my son and his family arrived on Friday 21st June they found the villa to be very clean on arrival, the found the directions to the villa that we got from Natalie to be easy to follow and they had no problem finding the villa. The Management company rang the villa shortly after they arrived to check and see if all was ok and if they needed anything. Myself and my family arrived on the Sunday 23rd a day late after a delay in our flight.  We were all very impressed with the villa it was very clean spacious the fact that each bedroom had its own bathroom was really great, we did have a little problem with the porch door we rang the management company who were very prompt to see to and correct the problem. Windsor hills is a really lovely quiet gated community, it is sooo close to Disney, the management company left a booklet with lots of information and directions to all the various parks, grocery stores, shopping malls etc which was like our bible for the two weeks the directions were spot on. I would highly recommend this villa to anyone considering it, Natalie, the owner, is great to deal with she always answered my emails promptly the booking process is very easy, We will be returning to Orlando in 2015 and hope to book this villa again

February 2013

We arrived to a beautiful, clean house in a gorgeous gated community. Natalie was easy to deal with and always prompt with any request or question we had. House was clean and comfortable and the games room was a big hit. I suggest bringing some of your own towels, with 10 people in the house, we were glad to have some of our own. Three strollers including a double, playpen and high chair on site. Bikes as well. Called the management company once for a dirty pool and they came within the hour. Back later that day to check again and the next day too. Wonderful rental property. Playground about 6 door away and a wonderful family pool at the clubhouse. We really enjoyed ourselves. Our party included grandparents, family with children 2-7 and a couple expecting and we were all very comfortable. Lots of restaurants and shopping handy and Disney right around the corner. We would definitely recommend this property and owners.


February 2013

We stayed in Natalie’s villa for 16 nights – the home is absolutely stunning and the photos do not do it justice- we have been visiting Florida for almost 27 years and Windsor hills is by far one of the most beautiful and well cared for estates we have stayed on. The management company provided a first class service. The villa was very well equipped with comfortable furniture and tasteful decor. We will definitely return and would recommend Natalie to anyone who wanted to hire a villa in the Orlando area as the location and full booking process was excellent.


August 2012

This is the second time we have stayed in this villa (we were so impressed the first time) and it didn’t disappoint. Large bedrooms each with it’s own bathroom, big pool and the addition of a games room this time, made being back in the villa as enjoyable (and far more relaxing), as being out and about in the parks. It is large and spacious with a TV in each bedroom so everyone can watch what they want (no arguments). The villa was clean and tidy and when the netting above the pool was damaged in a storm, I left a voice mail message and they came around as soon as the weather allowed and fixed it, they appologised for not being able to do it straight away due to the weather. Booking was really easy on line and followed up with all the right reminders at the appriopriate time. The owner was happy to provide details of the local shop so we could getting shopping delivered for our arrival and to provide directions etc. It is in an excellent location really close to all the disney parks (a couple of miles) and about 20mins up the I4 to Universal, Sea World etc and the shop on site was a big help when inevitably we would forget something at the supermarket. We would definately stay there again and I have already recommended it to a number of friends one who has already stayed there and loved it.


April 2012

Windsor Hills is a beautiful, tranquil gated community safely guarded by thorough security for both entry and exit. The streets are wide, well maintained and spotlessly clean. Windsor Hills appears to be family friendly, with play areas and a large community pool within the community. The gated community is ideally situated for Disney theme parks, which are no more than a 10 minute drive away and clearly signed. Seaworld is a 15 minute drive and Universal the furthest at no more then 20 minutes. The road layout means on your return home from the parks, you have only one set of traffic lights to cross which is a blessing when the traffic is heavy. The villa we stayed in was large, spacious and tastefully furnished. The beds gave us all a very comfortable nights sleep. The pool area was particularly pleasant, with comfortable loungers and outdoor dining furnishing. The pool was clean and was maintained during our 2 week stay. We couldn’t fault our accomodation – the information provided on the website and from the owner has been accurate at all times and we would certainily recommend this property to relatives and friends. We drove to Tampa and spent a morning at Busch Gardens which had the best rides and the shortest queues. We then headed out to Cleawater beach for the afternoon and then ate a gorgeous meal on Indian shores at the Salt Rock Grill. well worth the drive! Locally we tried the TGI at the Formossa Gardens crossing and were well looked after. Watch out for the inhouse photographer who persists in wanting to take your photo!


March 2012

We stayed for 1 week at Nathalie’s rental villa in Windsor Hills and found it to be perfect for our family getaway. The house was spacious, clean and comfortable and we enjoyed using the pool area for swimming and dining. The location was very good to the parks and for groceries. We really enjoyed using the tennis courts and clubhouse facilities as well. Nathalie was very quick to answer any questions before we arrived. I would stay there again as I found the Windsor Hills area a prime location. Thank you, Nathalie, for making us feel welcome.


February 2012

My family and I rented the Windsor Hills Villa for one week in February, 2012 and had a wonderful vacation/holiday. Everything we were promised (heated pool) rented BBQ was there when we first arrived and the pool was a very good size and crystal clear. Because of the above average temperatures in Orlando during our stay we only used the pool heater for the first couple of days as the pool water got warm enough without the heater. Our first impression of the home was one complete satisfaction. This home was fairly new and was super clean and generally well maintained. The home was better looking than the pictures on the website had shown and we especially liked the bedrooms and associated bathrooms. The kitchen and dining areas were very nice and we cooked in almost every nights since we wanted to relax around the pool after being gone most days site seeing. The kitchen had enough, glasses, plates, bowls, siverware, etc to serve up to 10 people. The family room was very nice with a good size TV. There was also TV’s in all of the bedrooms and access to the internet which really really used a lot. We were really pleased with the resort area where the home we stayed was located. It had a very nice clubhouse which included a large heated community pool, store, exercise room, game room for kids and mini movie theater. Our family went to Disney Epcot, Downtown Disney, golfing 3 times, an airboat ride, a trip to Tampa to a Casino, a baseball game with the Detroit Tigers and a day at Clearwater Beach. We felt that staying one week in this area was ok but we wished our vacation would have been longer since there is so much to do in Orlando and Central Florida. We had a wonderful time staying at the Windsor Hills Villa and would not hesitate to come back and recommend it to anyone interested in a trip to Orlando. Another great feature to this property is the location. It was perfect and only minutes away from Disney, restaurants, golf courses, shopping, etc.


November 2011

Thank you so much Natalie. My family and I had a wonderful time in Florida, and your home was great to come back to after a day at the parks. It was comfortable, clean, and very spacious. The best part was the pool and hot tub. The location was fantastic; it was close by to all amenities, theme parks and restaurants. I would highly recommend this rental to anyone planning a trip to Disney. Thanks again so much.


October 2011

Had a fabulous holiday in florida. The villa was lovely located about 5 mins from disney world drive. Could see the fireworks from the first floor bedrooms. The property was immaculate and very welcoming. Had all the facilities you could wish for even a cock screw and bottle opener which came in very handy on times. The owner of the home was very helpful prior to departure and she answered every question that we asked. the directions to key pick location and then to the villa were very good. The resort that the villa was located very lovely and there was a lovely childrens park at the end of the street. There were clear instructions in the villa regarding refuse collection, pool cleaning days and ideas for takeaways and how to get to the attractions. Also a pool and club house on site which we did visit which were lovely. Would definetly stay at this villa again and would recommend it to anyone that asked. if you looking for somewhere to eat would recommend the cheesecake factory in millenia mall, the outback and the crackerbarrel (beware that they don’t serve alcohol but the food is really good and there is a really quaint shop you have to pass through to get to the restaurant) on the 192. Would recommend that if you go in october then have the pool heated as it was rather chilly although the children did not seem to notice! The villa is superb it was comfortable and homely with lots of utensils and facilities even two pushchairs should you need them. All i can say is thanks natalie for allowing us to stay in your home.


August 2011

Lovely spacious and comfortable house in excellent condition and very clean. Ideally situated for Disney (8 minutes on one occasion) with a great pool to come back to after a long day at the theme parks. Situated on a great gated development with lots of additional facilities,


June 2011

The Villa was superb, spacious, clean and a great location. We would definitely rent again. The pool was fantastic.


June 2011

Wonderful house, which lent itself superbly to our holiday – 10 out of 10! Great House – Loads of space Nice Bedrooms & Bathrooms Great open plan kitchen, living and dining area Great Location – very close to all attractions and entertainment. Very Secure with friendly guards Communal Pool and surrounding areas were very nice No litter anywhere! The grounds of the estate were kept immaculate. Excellent Taxi service available The pool was lovely, although we didn’t need the heating as the weather was so hot. It would be helpful to have instructions on how to turn the water temperature down, although we queried with the managing company and they came and sorted it out straight away for us! We would definitely stay there again…!!


April 2011

The arrival procedure was fairly straight forward and the IPG staff were very friendly and helpful. Directions were easy to follow and security staff at Windsor Hills were informative about the site. From the moment we stepped into the house it was clear that we were going to enjoy our time at Windsor Hills; it was very well furnished and in excellent order. The pre-ordered Gas BBQ wasn’t there on arrival but a quick phone call soon fixed that. There was an option for the pool to be heated, and we are glad that we didnt take that option as there was record equalling temperatures for the time of year (30+). The whole family thoroughly enjoyed the holiday and everyone commented how impressed they were with the house. We did experience a drunken idiot trying to gain access to the house, but a quick call to the local Sherriff resolved the problem, proving that the systems in place do work. I must stress that this appeared to be out of character for Windsor Hills and probably a one off; you can’t predict idiotic behaviour in any part of the world. The pool area is first rate and gets the sun all day long; an ideal place to chill out. I rarely recommend holidays due to personnel tastes being so varied, however this house should suit all, it has all the electrical mod cons and plenty of space to relax. I would certailnly go back again.

March 2011

My family rented this villa along with another family for a week long trip to Disney World (11 total in our party)! We were a bit nervous, at first, because we had never stayed off Disney property. . . . however, our fears were quickly put to rest once we arrived. The villa had all that we needed and more. It was no more than ten minutes from the time we left the property until we parked in any Disney World theme park. The drive was a snap. Being so close, we actually came home for lunch and down time during the day! We all agreed that it was quicker for us to drive than it would have been to wait for any form of Disney transportation to take us back to a hotel. . . and then walk the distance to a hotel room. From now on, we believe that staying off Disney property is the ONLY way to go. This villa provided our families with all that we needed for a great vacation. The pool, at the end of the day, was a total blast for all of us to jump into. I would highly recommend this villa to anyone!


November 2010

My family of 8 is from Hollywood, MD and our Thanksgiving vacation could not have been any better. The villa had everything we needed and after spending a long day at the parks, it was great to come home to a heated pool and hot tub. Thank you so much for sharing your wonderful home with us. The gated community and recreation center & pool were an added bonus. Natalie what a delight you are to work with. See you next year 🙂


August 2010

Our holiday was a dream come true and one of the contributing factors was your amazing villa, we found it comfortable, clean and homely, a fantastic place to relax after the parks.  I would recommend it to anyone.  It was close to the parks, restaurants and supermarkets.


July 2010

The house is much bigger than the pictures. The house was very clean and we had a great time. We would rent again!!!!


May 2010

We stayed at this property for 10 days in Apr/May 2010 and would recommend it highly. It is very conveniently located, only about 10 mins drive from the Disney parks and just off the 192 road which has lots of restaurants, convenience stores etc. The house is very spacious with loads of room and is nicely decorated and well-kept. The pool was a big hit with the kids. We decided not to get it heated at first but after a couple of days the kids were complaining that it was too cold so we got the heat switched on. Then the weather got hotter and soon we found that it was a bit too warm! Windsor Hills itself is a gated community with a clubhouse and pool with water slide. There is also a games room and even a small cinema room. There is also a good playground as well. The management company, IPG, were easy to deal with. We had one small problem with the patio door not closing properly and they sent someone around to fix it. So, we would recommend this villa and would definately like to return to it again.


March 2010

We rented the home with another couple and had a great time. The home was clean and well equiped and the rooms were nicely decorated. The south facing pool is a must as it gets full sun throughout the day. The proximity to Disney and restaurants can’t be beat. The owner is very responsive and easy to work with. I highly recommend staying at this home at Windsor Hills.